kavesh Posted May 16 kavesh Posted May 16 This is unfair to me. The 1win team blocked my account without any valid reason, even though I did not break any rules. I only requested a withdrawal, after which I received an email asking me to complete KYC, even though I had already completed my KYC 3 months ago. After that, my account was suddenly blocked. Who would want to play on a site like this after such an experience Link to comment https://forum.1win-partners.com/topic/1328-1win-%F0%9F%92%94%F0%9F%92%94unfair-to-me-god-will-never-forgive-u-guys/ Share on other sites More sharing options...
Nikita 1win Posted May 16 Nikita 1win Posted May 16 6 hours ago, kavesh said: This is unfair to me. The 1win team blocked my account without any valid reason, even though I did not break any rules. I only requested a withdrawal, after which I received an email asking me to complete KYC, even though I had already completed my KYC 3 months ago. After that, my account was suddenly blocked. Who would want to play on a site like this after such an experience Dear player, KYC procedure is not obligatory, but if you were asked to do it, it’s necessary to be able to continue playing on our website. If you have any questions or you are not agree with the results of this procedure, you can contact our security department for more information via email, they will be happy to help! We never block or ban anyone for no reason, unfortunately I can’t tell you more, due to the limited access as a moderator. Hope the situation will be resolved 🙏 Link to comment https://forum.1win-partners.com/topic/1328-1win-%F0%9F%92%94%F0%9F%92%94unfair-to-me-god-will-never-forgive-u-guys/#findComment-12780 Share on other sites More sharing options...
kavesh Posted May 16 kavesh Posted May 16 2 hours ago, Nikita 1win said: Dear player, KYC procedure is not obligatory, but if you were asked to do it, it’s necessary to be able to continue playing on our website. If you have any questions or you are not agree with the results of this procedure, you can contact our security department for more information via email, they will be happy to help! We never block or ban anyone for no reason, unfortunately I can’t tell you more, due to the limited access as a moderator. Hope the situation will be resolved 🙏 How can i contact them ?? Please give me their email id i am requesting you to help unblock my accounts Link to comment https://forum.1win-partners.com/topic/1328-1win-%F0%9F%92%94%F0%9F%92%94unfair-to-me-god-will-never-forgive-u-guys/#findComment-12785 Share on other sites More sharing options...
Nikita 1win Posted May 16 Nikita 1win Posted May 16 3 hours ago, kavesh said: How can i contact them ?? Please give me their email id i am requesting you to help unblock my accounts ⚫️ Security team email — [email protected] Link to comment https://forum.1win-partners.com/topic/1328-1win-%F0%9F%92%94%F0%9F%92%94unfair-to-me-god-will-never-forgive-u-guys/#findComment-12794 Share on other sites More sharing options...
kavesh Posted May 16 kavesh Posted May 16 Whtat should i do now ? Link to comment https://forum.1win-partners.com/topic/1328-1win-%F0%9F%92%94%F0%9F%92%94unfair-to-me-god-will-never-forgive-u-guys/#findComment-12807 Share on other sites More sharing options...
kavesh Posted May 16 kavesh Posted May 16 They are not responding Link to comment https://forum.1win-partners.com/topic/1328-1win-%F0%9F%92%94%F0%9F%92%94unfair-to-me-god-will-never-forgive-u-guys/#findComment-12808 Share on other sites More sharing options...
Nikita 1win Posted May 16 Nikita 1win Posted May 16 11 minutes ago, kavesh said: They are not responding Upon reaching out to them, please, understand that responses may take some time as we address inquiries in the order they are received. Sending multiple messages may increase the wait time, as each new message moves your request further in the queue. Your patience is greatly appreciated! Link to comment https://forum.1win-partners.com/topic/1328-1win-%F0%9F%92%94%F0%9F%92%94unfair-to-me-god-will-never-forgive-u-guys/#findComment-12809 Share on other sites More sharing options...
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